7Social Automotive
    Business Development Center

    Convert More Leads with Live BDC + AI BDC

    Full live BDC team, AI-powered responders, or a hybrid system that combines both. We turn your leads into real appointments with 24/7 coverage and appointment-first focus.

    Live BDC
    Human agents 24/7
    AI BDC
    Instant automation
    Hybrid
    Best of both
    BDC Command Center
    3 Agents Online
    I'm interested in the 2024 F-150
    10:32 AM
    Great choice! Are you looking to trade in?
    10:33 AM
    Yes, I have a 2020 Civic
    10:34 AM
    Perfect! Let me get you scheduled for an appraisal. Does tomorrow at 2 PM work?
    10:35 AM
    That works for me!
    10:36 AM
    24
    Calls
    87
    Messages
    < 30s
    Response
    Appointment Set!
    John D. - Tomorrow 2 PM
    24/7
    Coverage

    Complete BDC Services

    Everything you need to maximize lead conversion and book more appointments

    Inbound Call Handling

    Professional agents answer every call with your dealership branding. No more missed opportunities.

    Lead Response

    Instant response to all internet leads via text, email, and phone. We engage before competitors can.

    Appointment Setting

    Our sole focus is booking showroom appointments. Not just leads, real appointments that show.

    24/7 Coverage

    Nights, weekends, holidays, we never miss a lead. AI handles off-hours with seamless handoff to live agents.

    Lead Qualification

    We qualify every lead before booking, ensuring your sales team only meets with serious buyers.

    Performance Tracking

    Full transparency with call recordings, response times, and appointment metrics in real-time.

    Choose Your BDC Mode

    Three flexible options to match your dealership needs and budget

    Live BDC

    Dedicated human agents representing your dealership

    • Human conversation & empathy
    • Complex objection handling
    • Personalized customer experience
    • Business hours coverage
    • 24/7 availability
    • Instant response time

    Best for: Dealerships wanting premium, personalized service

    Most Popular

    Hybrid Mode

    AI handles after-hours, live agents during business hours

    • Human conversation & empathy
    • Complex objection handling
    • Personalized customer experience
    • Business hours coverage
    • 24/7 availability
    • Instant response time

    Best for: Most dealerships, best of both worlds

    AI BDC

    Fully automated AI-powered lead response system

    • Instant lead response
    • 24/7/365 availability
    • Unlimited scalability
    • Consistent messaging
    • Human conversation feel
    • Complex negotiations

    Best for: High-volume lead operations needing speed

    How It Works

    Get up and running quickly with minimal disruption to your operations

    01

    Integration Setup

    We connect to your CRM and lead sources. Leads flow directly to our team for immediate response.

    02

    Custom Scripting

    We develop custom scripts and processes tailored to your dealership brand and sales approach.

    03

    Go Live

    Our team starts handling leads immediately. You see every interaction in real-time through your dashboard.

    04

    Optimize & Scale

    We continuously refine our approach based on performance data to maximize your appointment rate.

    Frequently Asked Questions

    Stop Losing Leads. Start Booking Appointments.

    Let our BDC team handle lead response and appointment setting so your salespeople can focus on what they do best: closing deals.

    No missed leads
    24/7 coverage available
    Appointment-focused
    Full CRM integration