Who answers Facebook messages for a dealership?
Kora, our AI, writes the draft when the message or comment comes in. A live BDC agent reviews that draft, sends it, and sets the appointment. The store is not waiting until morning to see a message that arrived after close.
What Kora does and does not do
Kora drafts. Kora does not send the customer message by itself on a Facebook event. A person on the BDC sends it. That is the same rule for follow-ups.
Comments count too
A comment on the ad is a lead. The event covers messages and comments, not only the inbox.
Want this for your store?
Schedule a call. We will match the offer to the lot, whether that is cars, RVs, motorcycles, powersports, or boats.