Trust & Security
This page is maintained by 7Social Automotive to answer common security and privacy questions about our platform. It describes the controls we currently have enabled and is editable project content - it is not a certification or independent audit.
Access & Authentication
Accounts are protected by email/password authentication with secure session handling.
Role-based access controls restrict admin, employee, agency, and client portal data to authorized users only.
Row-level security policies are enforced at the database layer on customer-facing tables.
Platform & Hosting
The application is built on Lovable Cloud, which provides managed hosting, a managed Postgres database, authentication, storage, and serverless functions.
Data in transit is encrypted using HTTPS/TLS. Lovable Cloud platform capabilities are described factually here and are not certified by us.
Shared responsibility: Lovable provides platform infrastructure; 7Social Automotive is responsible for application configuration, access management, and operational practices.
Data Collection & Use
We collect information you provide directly - such as contact details, dealership information, and campaign data - to deliver our services.
Customer data is used to operate marketing campaigns, schedule appointments, send communications, and provide reporting to authorized users.
Sensitive credentials (such as third-party API tokens) are stored server-side and are not exposed to client applications.
Subprocessors & Integrations
We use trusted third-party services to deliver functionality, including Meta (Facebook/Instagram advertising), QuickBooks (billing), Google (calendar and sheets), Resend (email), and Twilio (SMS).
Each integration is scoped to the data required for its function. Contact us for a current subprocessor list.
Cookies & Analytics
We use cookies and similar technologies for authentication sessions and basic site analytics to understand how visitors use our site.
Retention & Deletion
Customer and campaign records are retained while your account is active and for a reasonable period afterward to meet operational, accounting, and legal needs.
To request deletion of your data, email us at the contact below.
Privacy Requests
To access, correct, or delete personal information we hold about you, contact us at support@7socialautomotive.com.
Security & Vulnerability Reporting
If you believe you've found a security vulnerability, please report it responsibly to security@7socialautomotive.com. Please include steps to reproduce and avoid accessing customer data beyond what is necessary to demonstrate the issue.
For general security questions or incident contact, use the same address.
Last updated: October 5, 2026. This page reflects current practices and may be updated as our platform evolves.
